Guide
What can you see and manage remotely on vending machines and fridges?
One panel shows which machines are connected, what sold and by which payment method, stock, tickets and incidents. Alerts and control over the machine go as deep as its architecture allows.
uNobo Connect is an automated 24-hour retail operating system: it joins payment, machine and operator panel in one unattended business and leaves a clear trail of every sale.
Updated on
| What you see | What it includes | What it depends on |
|---|---|---|
| Connection | Connected and disconnected machines, with the last status each one reported. | Machines communicate in cycles: the panel shows the last known status, not a permanent connection. |
| Sales | Today, yesterday, week, month, year and total; best sellers; breakdown by payment method. | Any connected machine. |
| Stock | Stock per slot, out-of-stock products and replenishment. | Remote replenishment has limits depending on the machine model. |
| Tickets | Each sale with products, quantities, VAT and total; search by machine, date or payment method. | Any connected machine. |
| Alerts | Real-time alerts for your fleet. | From the CONTROL level. |
| Temperature and errors | Temperature alerts and machine error diagnostics. | Only with deep board control (Android screen of its own), after we review the model. |
| Support | SofIA, a 24/7 technical assistant with the context of your store and machine; escalates to a person. | Remote technician prepaid on START; included on GROW. |
What you see on any connected machine
At the common level, over the MDB bus, the panel collects the sale, the payment and the transaction data: what sold, when and by which payment method, plus each machine’s connection status.
On selling fridges, the panel records every opening, every sale and the stock by weight. With several machines, they all appear in one panel.
What deep board control adds
On equipment with an Android screen of its own, where we replace the factory interface with uNobo’s, the panel reaches the board:
- Prices and planogram from the panel
- Temperature alerts
- Machine error diagnostics
Alerts and support
START includes live telemetry, SofIA 24/7 and a prepaid remote technician. From CONTROL you get real-time alerts, history with reports and several machines in one panel.
SofIA answers with the context of the store and the machine and, when that is not enough, the conversation moves to a person without repeating what was already explained, if your contract includes it.
Frequently asked questions
Can I see my sales from my phone?
Yes. You manage your fleet from the panel, also from your phone, without standing in front of the machine.
Does it work with machines from other manufacturers?
Any machine with an MDB bus can connect, with two levels of control: sale, payment and transaction data over the MDB bus and, on equipment with its own Android screen, deep board control. We review it before promising anything.
Can I change prices remotely?
On the machine’s board, only on equipment with deep control (Android screen of its own), after we review the model. At the common MDB level the panel collects sale, payment and transaction data.
Is it real time?
The panel shows the last status each machine reported, and that communication runs in cycles. We talk about live operational visibility, not absolute immediacy. Real-time alerts are from the CONTROL level up.
What happens if a machine goes offline?
It shows as disconnected in the panel. You can open a conversation with SofIA, which guides the diagnosis with that machine’s context and escalates to a person if needed.
What do you want to see on your machines?
Tell us which machines you have and we will tell you how far the panel goes on each.
Tell us your case